Lead Crisis Clinician - Prescott

Terros Health
AZ-Prescott Valley

Terros Health is pleased to share an exciting and challenging opportunity for a Lead Crisis Clinician - Prescott. Terros Health’s Crisis team provide behavioral health, prevention, education and crisis stabilization services. They serve children, adolescents, adults, senior adults and families as well as schools, neighborhoods, organizations and businesses by providing phone, walk-in and in-home crisis counseling to clients to facilitate immediate stabilization of emotions and behavior.  The individual will need to be professional, friendly, a self-starter, organized, and compassionate.     


Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.


 If you are interested in working for one of the State's Leading Healthcare Organizations that promotes IntegrityCompassion, and Empowerment, we encourage you to apply!  



This position has a dual role: First, as part of the mobile crisis team, the Lead Crisis Clinician responds on-site to individuals in crisis whose issues cannot be resolved by the crisis call center telephonically. Utilizing best practices in crisis intervention, the Lead Crisis Clinician responds to and supports individuals and families in crisis. Second, engages in clinical and administrative activities and oversight necessary for the crisis department to function on a daily basis and meet state standards.

 This position will:

  • Performing mobile crisis interventions in a variety of settings including individual residences, schools, and hospital emergency rooms.

  • Working effectively and respectfully with clients, families, schools, first responders and all others involved

  • Supporting hospital discharges by providing assessment, planning and facilitation with hospital team

  • Acting as a key interface between the Crisis Department and the crisis call center

  • Ensuring the necessary infrastructure is in place and operating

  • Helping manage the Crisis Department schedule

  • Working closely with fleet and facilities departments

  • Auditing of documentation to ensure administrative completeness and accuracy

  • Playing a key role in the training of new staff members

  • Supporting the Northern Arizona Director and Managers in providing clinical and administrative oversight of BHT level staff, including clinical review of documentation

  • Assisting Director and Manager with tasks as needed


Terros Health offers an excellent benefit package including, but not limited to:

  • Medical, dental, and vision insurance
  • Group life and disability insurance
  • Employer matched 401(k)
  • Generous PTO/paid sick leave (4+ weeks in year 1)
  • Wellness and employee assistance plan



  • Mobile Crisis work experience is preferred
  • Master's degree or higher in the field of behavioral health and Arizona Behavioral Health licensure, or ability to obtain within 4 months.

  • Must have or obtain a valid Arizona Driver License, be (21 years of age) with a minimum 3 years driving experience. Must meet requirements of Terros driving policy.

  • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employment
  • Ability to work well and tactfully with individuals and groups

  • Ability to perform physical duties associated with this role

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Work 10 consecutive hours or longer if clinical or administrative needs arise.

    • Carry equipment to the team vehicle (approximately 35 lbs.) and during intervention.

    • Ability to use computer equipment in office and in moving vehicle while partner drives.

    • Communicate in person, on phone, and via two way radio.

    • Operate a vehicle safely at various times of day/night depending upon hours worked.

    • Work in an emotionally and physically stressful situation


 May be required at any given time:

  • Tolerate conducting intervention outside in unfavorable conditions (i.e. summer heat, rain, and in wind/dust)

  • Be able to walk up and down multiple flights of stairs

  • Ability to bend at the knees

  • Tolerate conditions in client residences to include smoke, pets (to include rats, snakes, cats, dogs, etc.), smells (i.e. feces, rot, etc.), etc.

  • Be able to quickly escape a dangerous situation regardless of the environment

  • Work overtime and/or past scheduled 10 hour shift as long as required by situation

  • Walking, standing, and/or sitting for extended periods of time

  • Varying times to eat and take breaks

  • Be able to assist in supporting 100 lbs

  • Must have the ability to perform first aid, and cardiopulmonary resuscitation as necessary and appropriate.
  • Confidentiality of client records shall be maintained during and after employment at Terros Health.