Mediation Coordinator

The Aurit Center for Divorce Mediation
Scottsdale

Position: Mediation Coordinator (Customer Service, Sales, Administrative)

Company: The Aurit Center for Divorce Mediation

Location: North Scottsdale, Arizona

Hours: Monday - Friday 8AM to 5PM/5:30PM

 

Please send resume and cover letter to Kristyn Carmichael kristyn@auritmediation.com

 

Overview:

 

The Aurit Center for Divorce Mediation specializes in divorce mediation. As the leading divorce mediation firm in Arizona, we help spouses and parents peacefully through their divorce in the healthiest way possible to prevent fighting and ensure they never enter a courtroom. Mediation saves divorcing spouses money, time, stress, and is proven to help create healthy co-parenting relationships after divorce for the benefit of children.

 

Skills and Personal Traits Necessary

 

Outstanding customer service instincts. Detail oriented. Calm and cool under pressure. Non-reactive. Very positive personality. Kind, compassionate, and confident. Passion for helping people at their most challenging time in life. Excellent writer and communicator. Proactive. Problem solver.  Extremely organized. Understands mindfulness. Candidates should have a genuine desire to help people. Proficient in Microsoft Office programs and use of Apple products.

 

Professional Background Requirements

 

Several years of experience in administrative support or customer service support. Significant sales and marketing experience. Experience working in the legal field and/or therapy/psychology background.

 

Responsibilities:

 

Scheduling

Initial client phone intake and answering all phone calls

Educating potential clients about mediation process and benefits

Sending email information, replying to client email questions and concerns

Communicating basic knowledge of mediation process

Organizing files

Case management

Greeting clients

Liaison between mediator, Director of Mediation Services and clients

Assisting lead mediator in various administrative capacities

 

Compensation commensurate with experience. 

 

TO APPLY:

 

Please send resume and cover letter to Kristyn Carmichael kristyn@auritmediation.com